Integrations
Connecting a Custom API
Bring your own business data into replies through a guarded, read-only OpenAPI connection.
Provide the OpenAPI specification
Open Channels and use the separate Custom API section below Store data. Paste a public OpenAPI JSON URL or upload the JSON file directly. ReplyBay accepts GET operations with an operationId; write operations are never enabled.
Choose access deliberately
Authentication can be none, a bearer token, or a custom API-key header. You may list the exact GET operation IDs ReplyBay is allowed to call. If you leave the list empty, ReplyBay selects a small set of relevant read operations from the specification.
Validated before use
Setup validates the public HTTPS server, the specification, and the approved operation fingerprints. If the server or approved operations later change, the connection fails closed and asks you to reconnect. A matching test conversation performs the first live lookup.