Where minutes matter.
WhatsApp customers expect a quick answer. ReplyBay prepares concise drafts and keeps uncertain conversations ready for a human.
Hallo! Ist meine Bestellung #5102 schon unterwegs?
22:40Hallo Jonas! Ja, deine Bestellung ist seit heute Morgen unterwegs und kommt voraussichtlich Donnerstag an. Hier ist dein Tracking-Link.
22:40 ✓✓Perfekt, danke!! 🙌
22:40
How it works with WhatsApp
Official Business API
Connected through Meta's Business API with your verified number. The setup guide walks every field, webhook included.
Replies shaped for chat
Drafts stay concise, language-aware, and inside WhatsApp's 4096 character limit.
Heat gets a human
Frustration reads differently in chat. The moment tone turns, the thread escalates and a human takes over mid-conversation.
Language-aware drafts
When the selected model supports the customer's language, ReplyBay drafts in that language and keeps the original conversation visible for review.
Built for the limit
Drafts respect the 4096 character cap. Tight, human, and always deliverable.
Same brain as email
Order lookups, knowledge citations, confidence scores: everything works identically. Only the speed changes.
Evening storms covered
Order confirmation hours are message hours. The 8pm wave answers itself while you have dinner.
Also flows into the same bay